How we handle your personal data when you book a transfer.
1. What data we collect
When you submit the booking form we receive: your phone number (WhatsApp), the trip route (pickup and drop-off), date and time, number of passengers, flight number (if provided), selected add-ons, and any free-form comment. We use this information only to organise your transfer and contact you.
2. Why we process it
We use your data to: contact you on WhatsApp to confirm the booking, calculate the fare, arrange a pickup at the airport or hotel, and — when relevant — track your flight. We do not share your data with anyone except the driver assigned to your trip.
3. Retention
Booking data is kept for as long as needed to fulfil the order and to meet accounting requirements (up to 7 years), then deleted or anonymised.
4. Sharing
We never sell your data or pass it to marketing partners. Access is restricted to the service owner and the driver assigned to the booking.
5. Cookies and analytics
The site may use cookies and web-analytics services (such as Google Analytics) to measure traffic and improve the service. You can disable cookies in your browser settings.
6. Your rights
You can ask us what data we hold about you, request a correction or deletion, and withdraw consent at any time. Write to info@leo-transfer.com.
7. Contact
For any privacy-related questions, please email info@leo-transfer.com.